Face care:

• General information on municipal services, the administrative procedures and the city.
• Assistance functions in matters of Registrations.
• Registration of incoming documentation.
• Opening of files for which the OAC has delegated competence and documentation requirements when necessary.
• Carrying out entire processes (public road occupations, notification of works, prior appointments, etc.) and initiating others.
• Registration procedures and delivery of flyers.
• Issuance of electronic signature certificates idCAT.
• Certificates of real estate.
• Payment collections via bank card gateway.
• Support and guidance for citizens in electronic processing through the computers intended for the public.
• Receiving and channeling complaints and suggestions.
• Orientation citizenship procedures with other administrations.

Telephone support:

93 685 80 00 (switchboard) - 93 685 80 01 (information)

• General information on municipal services, the administrative procedures and the city.
• Carrying out procedures that do not require an express signature.
• Support and accompaniment for electronic processing
• Appointments.
• Receiving and channeling complaints and suggestions.
• Attention to queries regarding the processing status of files.
• Orientation citizenship procedures with high authorities.

Telematics Services:

• Reception and management of citizens' e-mails: oac@santfeliu.cat and ajuntament@santfeliu.cat
• Reception and channeling of electronic applications and procedures available in thecatalog of procedures municipal website.